Testimonials

ACS provides reliable and prompt IT support and operates with integrity and a focus on their clients' best interests, as demonstrated in their work with the Windsor-Essex Children's Aid Society. Sherri, Bonnie, and Al also display their value as a local vendor through their charitable contributions to the agency.

Elevated our IT. Our collaboration with ACS solved the skills and resource challenge of managing our IT systems.

With Daniel and Bernie's expertise and assurance, we received top-notch installation service and upgrades in equipment, software, and security. The result? Unmatched performance and complete peace of mind knowing our sensitive data was secure. We highly recommend ACS and their exceptional team for all your managed services and security needs.

From the moment Family Services joined ACS, we have consistently received exceptional IT service. Their team is always prompt and responsive, and their breadth of expertise with Microsoft 365, security, even our phone systems is truly commendable. Opting for ACS instead of hiring an in-house IT person has proven to be a wise decision for us as we benefit from a team of experts dedicated to fulfilling our diverse IT needs. I strongly recommend their services to any company looking for reliable and dependable outsourced IT.

As an accounting firm handling sensitive financial information, security is of utmost importance to us. ACS has provided us with the peace of mind we need, thanks to their expert managed IT services and proactive approach to safeguarding our data.

ACS has been indispensable in assisting the County of Essex with our technological needs. Whether partnering with us on the municipal WAN, assisting with Connecting-Windsor integration or contributing to the Wi-Fi setup at Sun Parlor Home, ACS has been unwavering in its commitment to delivering exceptionally robust and reliable network solutions. The ACS team has enabled us to achieve our IT objectives with confidence. We are grateful to have them in our portfolio of trusted partners and look forward to relying on their expertise well into the future.

I wanted to take a moment to express my gratitude to Bernie and the team at ACS for their outstanding work–They are continuously more than helpful.  They recently assisted us with a site expansion, upgraded our IT infrastructure, and migrated us to Microsoft 365–Highly recommend.

Truly unmatched. Trustworthy, highly skilled and stacked with experience - looking at you Bernie. We've relied on them exclusively for over ten plus years and not looking to make a change anytime soon.  I sleep better at night knowing ACS is in our corner, ready to tackle any IT challenge that comes our way.

ACS has positively impacted our IT needs with significant improvements in services, including increased efficiency, reduced costs, and improved processes. The ACS team is responsive, professional, and delivers high-quality services that meet our business needs. I appreciate their expertise and attention to detail, and they have played a significant role in our department's success throughout the years. I look forward to continuing our business relationship and benefiting from their excellent services

Thanks to ACS, Presteve Foods can access highly skilled IT resources without having to bear the cost of maintaining an internal IT department. Bernie and his team's dedication and strategic approach have made them an integral part of our IT operations. With growth on the horizon, we take comfort in knowing that our IT needs are being handled by a reliable partner, allowing us to focus on the needs of our customers.  For anyone looking for a responsive IT partner, I’d recommend ACS.

I have been with ACS for years now, and they’ve always had my back when it came to our IT systems. We started as a break-fix customer, but now they offer me so much more. With their managed services, backups, and after-hour support, I can count on them 24/7. What I love about ACS is that they don't just fix things when they break; they are proactive and always looking for ways to upgrade my hardware and improve my systems. I can always rely on them to be up to date on the latest tech trends, and they've helped me implement some amazing new solutions for my business. But what really sets ACS apart is their team. They are the friendliest, most knowledgeable techies you will ever meet. They take the time to get to know me and my business, and I truly feel like they are part of my team. Thanks to ACS, I can focus on what I do best, and they take care of the rest. I couldn't ask for a better IT partner, and I highly recommend them to anyone looking for top-notch tech support.

Ever since the IT role was added to my security portfolio a few years ago, ACS has been my trusted ally, always there whenever I have needed them. Their exceptional IT services and support have enabled me to lead with confidence, drive innovation, and digitally transform our business.

Just this past summer, when we had an exigent need of a major IT upgrade, ACS stepped in and seamlessly transitioned our entire network, computers, servers, you name it, all in just a couple of days. They even coordinated with all our vendors, leaving no stone unturned.

What's more, ACS always takes the time to consult with us and explain their reasoning thoroughly, giving me the assurance I need to make the best decisions for our business. I never have to worry about hidden fees or unexpected charges because ACS is always transparent about their billing and services. They're truly a long-term key supplier of ours, and for good reason - they earn every dollar we spend with them!

And let's not forget about their incredible support team - they never let me down, responding to any issues or concerns in less than 5 minutes! It's that warm, fuzzy feeling, knowing they've got your back that truly makes them so easy to work with and why you should too.

I am proud to give a glowing testimonial for ACS. As a satisfied customer for over 20 years, I can attest to their unwavering commitment to being a trusted and invaluable resource. Whether I needed support for challenging projects like the broadband modernization program or more advanced networking issues, ACS has consistently delivered the highest level of Cisco acumen and networking knowledge, bar none.

I have had the pleasure of working closely with Al, Jon, and the other members of the network team, and I value the strong relationship we have built over the years. They have been my go-to for collaboration and consultation, always providing solutions to any issue, no matter how big or small.

Lastly, one of the things I appreciate most about ACS is their unwavering commitment to business ethics. They never nickel and dime me with hidden fees or unexpected charges, and their pricing is always transparent and honest. That kind of trust and integrity is hard to find in today's “profit first” business world.

Overall, I highly recommend ACS to anyone in need of enterprise-level networking skills with a team that prioritizes customer satisfaction. Their willingness to exceed my expectations with their prompt and effective solutions, leaves me little doubt in their ability to provide you with the same level of dedication and expertise.

Wolverine has partnered with ACS for their IT expertise and professional support for many years. ACS has consistently supported us with process development and improvement, hardware and software upgrades, and responsive day to day support for all of our staff. Bernie and his experienced team are a vital part of our network design and function. We can confidently recommend their services for potential any customers

As a not-for-profit youth mental health treatment centre, we have relied on ACS as our sole IT provider for over fifteen years. Their team of qualified and competent professionals have consistently helped us keep our hardware and electronic devices up-to-date with nary an issue through as many years. Without their expertise and support, we would need to manage a costly multi-person IT department which would be cost prohibitive. Thankfully, their pricing is not only reasonable, but priced as such that it allows us to prioritize our resources towards providing greater therapeutic care to our youth and families.   We genuinely recommend ACS to anyone in need of exceptional information technology support of any kind.

I've been with ACS for so long, I sometimes forget which one of us is older! But in all seriousness, working with ACS has been a delight. They've helped us with everything from hardware to software, and their support has always been top-notch.

But what I really love about ACS is how they make me feel like part of the family. I mean, I've never been invited to a family barbecue or anything, but still...they always treat me like one of their own. Even when I have put lot on their plate, they have always manage to pull through with nothing less than an astounding effort.

So if you're looking for an IT partner who knows how to make you feel like part of the gang, look no further than ACS!

When you work in one of the largest dental practices in the region, you come to appreciate the adage that ``time is money.``  That's why having a local company with prompt response times, industry experience, and the ability to accommodate our busy schedules is crucial to our success. Thankfully, ACS and their technical wizards checked all the boxes and have been doing so for over 20 years.  They have saved us countless hours and headaches, and have always taken the time to explain complex IT matters in a manner we can relate to. Thank you Shawn, Ljubisa, Bernie and Andrew for your instrumental help over the years, we wouldn’t want it any other way.

I cannot thank the team at ACS enough for their exceptional work in helping us complete our IT refresh and Microsoft 365 migration. They took the time to understand our unique business needs and worked closely with us to develop a customized solution that would minimize downtime and productivity. Their expertise and attention to detail made the process seamless and stress-free. Thanks to their guidance and support, we are now operating with greater efficiency and productivity, and our team members are able to collaborate and communicate seamlessly. A job well done!