Leave the serving to us.

Your servers are the unsung heroes of your IT operations but even heroes need a helping hand. Let the pros at ACS manage the servers in your corner so you don't have to go at it alone.
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Overview

Introducing our top-of-the-line managed server solution – the perfect choice for businesses and individuals seeking a hassle-free server management solution. Our team of experts handling all server management tasks, including security, backups, and updates while you maintain control of your server infrastructure will work closely with you to ensure that your servers are optimized for speed, performance, and reliability with business day or optional 24/7 support available to answer your questions and provide assistance whenever you need it. Leave the complexities of server management to us and concentrate on what matters most to you – whether it’s growing your business, developing new products, or simply enjoying some well-deserved downtime uptime.

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Use Case

Lacking IT Personnel

In the absence of an internal IT department, employees may have to assume IT support responsibilities. However, as the company expands or technology becomes more complex, choosing a Managed Service Provider (MSP) such as ACS instead of hiring an in-house IT person would be a more practical option due to the broad range of IT skills, consistent pricing, and cost efficiencies achieved through economies of scale.
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Needing IT Delegation

ACS' Managed Server services can help to unload your business' recurring IT tasks, such as daily health and security monitoring, updates, patches, and adds/moves/changes, from your IT department. The offloading of such tasks to ACS can free up your IT department's time, which can be then used to concentrate on other critical development projects, which might otherwise be put on hold due to the team's busy schedule of maintaining core server infrastructure.
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Struggling to Scale

Struggling to scale business growth or periods of increase IT demand; wherein, causing support and project delivery, neglect to infrastructure, and compromised security.
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In Transition of IT Leadership

As senior IT professionals leave or retire, the organization may choose this time rethink their IT strategy and consider leveraging the many advantages of an MSP such as access to a broader range of IT expertise, cost-savings, staffing, and greater scalability and flexibility to fluctuations in IT operations.
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Changing Providers

Either due to unsatisfactory service quality, lack of expertise, cost, business growth, or compliance.
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Lacking Critical Skillsets

Small to medium-sized businesses often face budget constraints that make it challenging to hire talented IT with expertise across multiple fields. In such cases, an MSP like ACS can be advantageous as it provides access to a team of IT professional familiar with managing core server infrastructure.
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Benefits

Features

Proactive Support

Canadian Based, no Outsourcing
Quick Response Times
Stringent SLAs
Remote Helpdesk
Live Operators, No IVRs

Cybersecurity

Continuous Vulnerability Scanning
Cybersecurity Control Systems
Edge to Endpoint Protection
Zero Trust, Always Verify
NIST Complaint

Service Operations

Patch Management and Maintenance
Performance Monitoring & Alerting
Flexible Maintenance Windows
Client Ticketing Portal and Dashboard
Controlled Document Access

Account Management

Reporting
Licensing, Renewals & Upgrades
Simplified Billing
COBIT and ITIL Aligned
IT Planning

Clarity to Assess
The Business Risk

Why Choose Us?

When it comes to our Fully Managed Services look to ACS to provide the following:

Contract Rate Guarantees. Unlike some Telcos, we DO NOT reserve the right to increase your costs to satisfy stakeholders.

Blue Collar Ownership. No fancy cars, no McMansions. We’re a blue collar team from top to bottom.

Helping hands not handouts. When we talk shop we’re looking at your best interests not increasing our bottom line.

No nickel and diming. Don’t you hate feeling you’re always on the clock? Well we do too (said no lawyer ever). We pride ourselves on the fairness of our billing. Got a quick question, maybe a task took us a few minutes, or we ran over a quoted budget. It’s on us, promise.

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