Fully Managed.
Managing IT better.

Unlock Your Business Potential. Experience a smarter, more cost-efficient approach to technology management with ACS' Managed IT.
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Overview

Everything you need to be fully protected and fully supported. ACS offers fixed-fee Managed IT and certified expertise at a fraction of the cost of hiring in-house technicians. We can co-managed your existing IT department or completely take it off your hands. Whether you are looking for frustration-free support to strategic technology planning, our team we’ll be there to propel your business to the next level of uptime, productivity, and growth – fully.

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Use Case

Needing Dedicated IT

In the absence of an internal IT department, employees often have to assume IT responsibilities. Limited technical expertise may lead to prolonged troubleshooting, inadequate security measures, and suboptimal IT infrastructure, causing decreased productivity, increased downtime, and potential data breaches or system vulnerabilities.
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Struggling To Scale

During periods of rapid growth or increased IT demand, businesses may face delays in support and project delivery, neglected infrastructure, and compromised security due to resource constraints.
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HR Challenges

The IT industry has long faced high turnover rates, which are exacerbated by the costs and time associated with maintaining certifications and skills in the face of increasing technical complexity. Additionally, the trend towards increased reliance on technology is driving demand for IT professionals leading to higher salary expectations even amongst entry applicants.
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Leadership Transition

As senior IT professionals leave or retire, the organization may choose this time rethink their IT strategy and consider leveraging the many advantages of an MSP such as access to a broader range of IT expertise, cost-savings, staffing, and greater scalability and flexibility to fluctuations in IT operations.
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Changing Providers

Whether due to unsatisfactory service quality, lack of expertise or business growth, we're here to help.
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Constrained Budgets

Small and medium-sized businesses often have budget constraints, making it difficult to hire IT professionals with expertise in multiple fields. MSPs provide access to a diverse team of IT professionals who can offer a comprehensive range of services, including network, security, cloud, and business continuity expertise.
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Benefits

Features

Proactive Support

Canadian Based, no Outsourcing
Quick Response Times
Stringent SLAs
Remote Helpdesk
Live Operators, No IVRs

Cybersecurity

Continuous Vulnerability Scanning
Cybersecurity Control Systems
Edge to Endpoint Protection
Zero Trust, Always Verify
NIST Complaint

Business Continuity

Daily Backup Validation
Bespoke Backups
Multi-Site and Cloud Ready
Fee-Based Recovery Services
Available Ransomware Protection

Microsoft 365

Exchange Email Management
SharePoint and OneDrive Expertise
Available Spam Filtering and Backup
Domain & M365 Portal Administration
Certified Microsoft Partner

Account Management

Reporting
Licensing, Renewals & Upgrades
Simplified Billing
COBIT and ITIL Aligned
IT Planning

Service Operations

Patch Management and Maintenance
Performance Monitoring & Alerting
Flexible Maintenance Windows
Client Ticketing Portal and Dashboard
Controlled Document Access

Clarity to Assess
The Business Risk

Why Choose Us?

When it comes to our Fully Managed Services look to ACS to provide the following:

Contract Rate Guarantees. Unlike some Telcos, we DO NOT reserve the right to increase your costs to satisfy stakeholders.

Blue Collar Ownership. No fancy cars, no McMansions. We’re a blue collar team from top to bottom.

Helping hands not handouts. When we talk shop we’re looking at your best interests not increasing our bottom line.

No nickel and diming. Don’t you hate feeling you’re always on the clock? Well we do too (said no lawyer ever). We pride ourselves on the fairness of our billing. Got a quick question, maybe a task took us a few minutes, or we ran over a quoted budget. It’s on us, promise.

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